Making Sustainability Easier: Technology Strategies Grace Health Uses to Improve Efficiency, Access, and Outcomes

Health centers are facing unprecedented pressure to improve patient access, maximize limited resources, and maintain financial sustainability—all while delivering high-quality care. The good news? Many of the operational challenges that once required significant manual effort can now be simplified through technology.

Join leaders from Grace Health as they share how their organization is leveraging modern healthcare technology, automation, patient engagement tools, and AI-driven capabilities to streamline workflows, improve operational efficiency, and strengthen financial performance. Through real-world examples, attendees will learn how Grace Health is addressing common challenges such as patient no-shows, scheduling inefficiencies, recall management, and administrative burden while enhancing both the patient and staff experience.

This session will provide practical, actionable strategies that health centers can implement to create more sustainable operations, improve access to care, and support long-term organizational success.

Monday, August 17, 2026 | 4:30 PM - 5:30 PM PT | Location: Juniper 2-3 (West Level 3)

Learning Objectives:

• Identify operational challenges that negatively impact financial sustainability, including no-shows, staffing constraints, scheduling inefficiencies, and manual administrative processes.
• Evaluate technology-enabled strategies that improve patient engagement, streamline workflows, and reduce administrative burden.
• Apply lessons learned from Grace Health's experience to improve operational efficiency, patient access, and financial sustainability within their own organizations.