Financial Freedom to Build Better Community Health

JOIN US: Wednesday, October 27 at 1 PM ET / 10 AM PT

A sound financial footing is essential to achieve the mission of providing quality care to the underserved. But what happens when accounts receivables increase, progress on collections stagnates, monthly revenues fail to meet targets, and hiring and training billing staff becomes an insurmountable challenge? 

Getting the right revenue cycle management (RCM) support isn’t always easy. Leaders at Lower Lights Christian Health Center had heard horror stories about other FQHCs that had outsourced components of their revenue cycle.

Discover how this FQHC, with headquarters in Columbus, Ohio, took steps to create the foundation that is enabling them to invest, expand into new territory, and open new sites. Learn more about this remarkable health center whose services include providing healthy foods and nutritional support through a community market and café.

What you will learn:

  • How strong RCM can benefit the health of the community
  • Tools that can help you get clean claims out the door faster
  • How to reduce manual touches to bills on the front-end and lower denials on the back-end
  • Characteristics of an effective partnership between an FQHC and an outsourced RCM services provider

Presented by:

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Tracy Cloud
Lower Lights Christian Health Center

Tracey is passionate about providing underserved individuals with access to high-quality healthcare. She has two decades of experience administering government funded healthcare programs and now serves as CEO at Lower Lights Christian Health Center, an FQHC located in central Ohio.

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Kevin Fleck
Lower Lights Christian Health Center

Kevin is responsible for  accounting, financial reporting, and revenue cycle management at Lower Lights Christian Health Center where he has served as chief financial officer since 2018. He has more than 20 years’ experience in healthcare finance and earned an MBA from Wright State University.  

Julie Aman
RCM Client Director
NextGen Healthcare

Julie is a director of client management for RCM services at NextGen Healthcare, specializing in FQHC and tribal health practices. She partners with clients to help improve efficiency in cash flow and overall collections. With more than 25 years’ experience, Julie’s work spans multiple aspects of RCM, including provider onboarding and enrollment, fee schedule development, payer contracting negotiations, accounts receivable management, provider compensation incentives, monthly reporting, and budgeting.

Who should attend?

FQHC and CHC Executives, Physicians, Clinical Providers, Practice Administrators, Office Managers; Office and Billing Staff, Operations, Technical and IT Professionals

Reserve my seat:

Please use the following phone field format (Ex. 1234567890)