The Future of RCM


Long-term success for most medical practices is tied more closely than ever to rigorous revenue cycle management (RCM). Medical practices are being impacted by economic change as never before. As one example, 97 percent of medical practices responding to one MGMA survey reported financial harm from the COVID-19 pandemic.1 More than ever, your practice needs the wherewithal to collect every dollar earned.

What do you need to know to make sure your practice's RCM stays up to speed? To find out, join our webinar on the future of RCM with Alex Lennox-Miller, senior research analyst at Chilmark Research and Andrew Whitelock, director of RCM client management for NextGen Healthcare.

During this webinar, Alex and Andrew will discuss the volatile healthcare economy and the effects of COVID-19 on provider reimbursement. Find out what emerging solutions and technologies are essential to optimize collections. What RCM practices will you need to have in place to achieve the greatest possible success moving forward? The webinar will deliver these insights in 40 minutes

You'll learn about:

  • The essentials of a well-run revenue cycle
  • Factors that make full revenue capture more urgent than ever
  • Forces driving the trend toward process automation and how your practice can benefit
  • Emerging technologies in RCM—how future innovation will save time and reduce administrative tasks
  • The future of RCM and how you can get closer to it today

Presented by:

host picture
Alex Lennox-Miller
Senior Research Analyst
Chilmark Research

Alex believes that improved understanding and use of health IT is essential to provide the best possible care for patients, as well as improve the lives of providers. As a senior analyst on the Chilmark Research team, his areas of interest include provider-payer convergence and value propositions that benefit both health care organizations and payers, including implementation of analytic and workflow solutions for clinical, administrative, and financial areas.


host picture
Andrew Whitelock
Director, RCM Client Management
NextGen Healthcare

Andrew is a Director of Client Management with NextGen Healthcare. He has more than 14 years’ experience in healthcare consulting and account management. He has extensive experience leading revenue cycle optimization and process improvement projects.

Who should attend?

Medical practice owners and executives, physicians and other healthcare providers, clinicians, practice administrators, office managers, operations managers, technical and IT professionals.

1Medical Group Management Association, "MGMA survey sheds light on dire financial impact of COVID-19 on physician practices," April 14, 2020, https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/april-14,-2020-mgma-survey-sheds-light-on-dire-fi.

Reserve my seat:

Please use the following phone field format (Ex. 1234567890)