The Key to Unlocking Staff Support
for a New Solution Platform


Healthcare organizations of all sizes across all specialties encounter resistance when implementing  new practice management and clinical platforms. Team members often have good reasons why they like the status quo. 

However, there are strategies and best practices you can use to help your staff accept and embrace new healthcare IT solutions.

Find answers to these questions:

  • How can I spark positivity about new software in a staff that doesn’t want to change?
  • How can I communicate the benefits of a new system without seeming inauthentic?
  • What are some tips to get staff behind a new platform—even when it may not deliver immediate benefits for some roles?

Presented by:

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David Richard
Director, Learning Management Services
NextGen Healthcare
David directs eLearning design/development and learning center teams for NextGen Healthcare. He has more than 30 years of experience designing and managing learning for multiple companies. David applies his educational background, a bachelor’s degree in biology, a master’s degree in curriculum and instruction, and Prosci Train-the-Trainer Certification (change management methodology), to find pragmatic solutions to business problems. 

Who should attend?

Healthcare leaders, practice administrators, and providers 

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